At Africoll, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you use our platform, we may collect the following:

  • Personal details (e.g., name, email, phone number, billing/shipping address).
  • Account details (e.g., login credentials).
  • Payment information (processed securely through our payment partners).
  • Usage data (e.g., pages visited, products viewed, time spent on the site).

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Process orders and facilitate transactions.
  • Communicate with you (updates, support, promotions).
  • Ensure marketplace safety and prevent fraud.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Sellers: When you make a purchase, relevant details (like your name, address, and contact info) are shared with the seller to complete delivery.
  • Service providers: Payment processors, delivery partners, and IT support providers.
  • Legal authorities: If required by law or to protect our platform and users.

4. Data Security

We take reasonable measures to protect your information from loss, theft, or unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data (subject to legal and transactional obligations).
  • Opt out of marketing communications at any time.

6. Cookies & Tracking

Our site uses cookies and similar technologies to improve user experience, remember preferences, and analyze site performance. You can manage cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, you can reach us at:


support@africoll.com
WhatsApp: 070 362 0907